What is your phone number?
Please note that we do not have a full-time receptionist and we only have 2 total employees who are constantly either on the phone or out at events. If you do not get an answer at our office, please leave a message. All of our messages are routed by email to us so we all can pick up voicemails no matter where we are. We try to return all calls within 24 hours on business days (Monday - Friday).
When leaving a message, please leave the following information:
Your company name if applicable
Your phone number
Your email address
Best time to reach you
Your question or reason for calling (so we can route your call to the best service rep)
Why do you want my email address? 99% of our calls require an answer by email even after we return the call by phone. By sending you an email answer to your call (as appropriate), we can quickly send you the information you need in writing, answer you quicker and in off-business hours, and avoid endless games of phone tag. Obviously some types of calls can only be answered with a return call and therefore we only return calls by email when appropriate.
PHOTO QUESTIONS: We do not provide phone support for re-sizing photos due to the wide variety of photo software programs out there. If you have questions about re-sizing and uploading your photos, please login to your Advertiser or Guest account and refer to the Advertiser Photos section.
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OTHER QUESTIONS: Fo your convenience, we have created this extensive online help section to allow you to get the answers you need right away when you need them. Please browse our customer help center to find the answers you need now.
In the Atlanta area
Outside the Atlanta area 1-877-645-8885
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